Shipping costs : each item has a fixed shipping cost of $6.95
Order processing time : The customer can ask for an estimation of how long the order will take to arrive once the item ships (if they have not been tracking the item)
Delivery speed : each item's delivery speed varies but will never exceed more than 20 days.
handling delays or service interruptions : if an item takes too long to arrive, you are eligible for a refund as long as the item was returned. Notifying the customer for any shipping delays is custom.
What to do if an item arrives late or damaged : contact us on the page or call 361-910-0159
How to handle returns and cancellations : contact us or call 361-910-0159 for general help as well.